FAQ

What products does OtakuArt offer?

At OtakuArt, we specialize in a variety of products inspired by the world of anime and manga. Our range includes anime
deskmats, keychains, mobile skins & covers, mouse pads, hoodies, oversized t-shirts, and posters.

Will the mobile skins damage my phone?

Our mobile skins are crafted with premium vinyl wrap, known for its durability and device-friendly characteristics.
They are water-resistant, ensuring your phone stays protected from everyday spills and splashes.
When it's time for a change or an upgrade, removing our skins is a breeze, leaving behind no sticky residue or damage to your device.
You can trust our mobile skins to safeguard your phone while showcasing your passion for anime in style!

How can i track my order?

After placing your order with OtakuArt, you'll receive a WhatsApp message upon dispatch from Otaku Art as well as delhivery(our logistics partner) containing a tracking link.
Just click on the link to access the tracking page. From there, you can easily monitor
the status of your order in real-time, ensuring you're always informed about its progress until it reaches your doorstep!

What should I do if I receive a defective item in my package?

If you receive a defective item, don't worry! We provide free replacements.
Just contact us via email at otaku.artind@gmail.com or reach out to us on Instagram at @otakuart.in,
and we'll take care of it for you. T&C apply.

Is it possible to cancel my order after placing it?

You can cancel your order within 48 hours of placing it.
Just contact us via email at otaku.artind@gmail.com or DM us on Instagram at @otakuart.in.

Do you offer nationwide delivery? I live in a small town, can I still receive delivery there?

We ship to 99.5% of pincodes across India, ensuring that our deliveries reach even small towns and remote areas.
Rest assured, we strive to make our products accessible to all our customers nationwide.

What is the estimated delivery time for orders?

The estimated delivery time for Cash on Delivery (COD) orders is typically 8-10 days, depending on the pin code.
For prepaid orders, delivery usually takes around 6-8 days.

What materials are used for crafting your posters, and can you tell me about their quality?

Our posters are meticulously crafted from top-tier 300 gsm photo paper, guaranteeing both durability and vivid colors,
offering an immersive visual delight. They are available in both A3 and A4 sizes to suit your preferences and space requirements.

How do i stick the posters on wall?

We include a wall safe double-sided tape with every poster purchase,
ensuring strong adhesion and easy application and removal for hassle-free poster hanging.

Do you accept bulk orders?

We gladly accept bulk orders! Whether you're stocking up for events, reselling,
or outfitting a large group, we're equipped to handle your order with efficiency and care.

How can I determine the right size for hoodies and t-shirts when purchasing from you?

We provide a size chart for hoodies and oversized t-shirts during the purchasing process.
Simply refer to the chart to find your perfect fit.

Do you offer discounts or promotions for multiple purchases?

We offer discounts on mobile covers, skins, and posters, which are automatically applied when you add the specified number
of items to your cart. For example, if there's a "buy 3, get 1 free" offer on phone covers ,
simply add four phone covers of your choice and preferred phone model to your cart, and the discount will be automatically applied during checkout.

GOT SOME MORE QUESTIONS? CONNECT WITH US